Neo

Since we only sell online, please use the information and photos on our website to help you choose. Most products have studio photos that show the fabrics well. Still, materials like chenille or velvet can look different depending on the light and the way the fibers lay, so it’s hard to show their exact color. Your screen settings can also affect how colors appear. Before you buy a sofa, order fabric samples from the product page. Just click the link under the material icons. You can pick up to 10 free samples and only pay for shipping. Try them at home in different lighting and from different angles, and feel the texture for yourself.

We make each sofa to order, using only the sizes, fabrics, and setups listed on the product page. We can’t change the length, depth, or use fabrics from other models. If you need a different size, check out our other options or look at our modular sofas, which you can build from separate pieces. If you want a certain fabric, use the filters for fabric type, name, or features to find what you need.

“Left” and “right” refer to the chaise longue’s position when you are facing the sofa, not sitting on it. Stand facing the place where you plan to put the sofa and see which side you want the chaise longue on. If it’s on your right, choose a “right-facing” corner sofa. If it’s on your left, choose a “left-facing” corner sofa.

Once production starts, we can’t change the orientation. If you want to make a change right after ordering but before we start making your sofa, you’ll need to cancel your order and place a new one with the correct option.

We don’t recommend buying extra modules later. Each set is made from one roll of fabric, so all pieces match in color. If you buy a module later, it may come from a different batch and look slightly different. Plan your setup ahead of time using our configurator. If you think you’ll want to rearrange your space later, choose a setup that lets you move modules around without buying more.

Your order includes the seat, backrest, armrests (part of the design), large back cushions (part of the design), legs, and connectors for modular sofas. Decorative cushions, throws, and coffee tables in the photos are just for styling and aren’t included. You can buy extra decorative cushions separately if you like.

Textured fabrics are best if you plan to use your sofa a lot. Chenille is a good middle ground. For lighter use, bouclé (which can snag) or velvet (which shows marks more easily) work well. The Martindale test score shows a fabric's durability: 15,000 to 25,000 cycles is enough for everyday use, but if you have pets, look for over 25,000 cycles. You can find more details, like easy-clean and pet-friendly icons and info about springs and foam density, under the Materials tab.

Most of our sofas have fixed upholstery, so you clean them without taking anything off. The Jodie collection is different - some models have removable covers made just for them. You can buy these covers in the Sofa Covers section, but they won’t fit other Jodie sofas or any other models. To check if a sofa has a removable cover, look in the Product info tab.

How you clean your sofa depends on the fabric. You’ll find specific care instructions under the Materials tab. Here are some key tips:

- Use a soft brush to clean the upholstery once a week and remove dust.

- Blot up spills right away with a clean white cloth. Don’t rub.

- Always test cleaning on a hidden spot first.

Mark the sofa’s outline on your floor with painter’s tape to see if it fits and how much space it needs. A 2-seater works well for small rooms or bedrooms, while a 3-seater, corner, or modular sofa suits larger living areas. Leave 60 to 90 cm of open space around the sofa and about 40 cm to the coffee table. Also, check the packaging sizes to make sure everything will fit through your doors, stairs, and elevators. You can find this information under the Packages and weight tab.